This is you if
- Integrations rest on scripts written by someone who has since left.
- A failure in one system stops three others.
- Adding an integration means a month and an unknown outcome.
- Nobody touches the old code, because it is unclear what will fall off.
What it covers
- Service and data design, clear ownership boundaries
- We write down who owns what and how the systems talk, before any code is written.
- Integrations: payments, telephony, marketing
- External services connected so that their outage does not stop your work.
- Migrations and legacy clean-up without stopping the business
- We move across gradually, keeping a working state at every step.
- Reliability and clear API contracts
- The system behaves predictably, and that can be verified rather than hoped for.
What changes
In the manufacturing ERP project, orders, materials, production stages and sales came together in one system, and status became visible in real time.
Related work: an ERP for manufacturing →
How we start
We look at where the system breaks most often and whether that is the cause or a symptom, then produce a plan with boundaries and risks you can show upstairs.