What it does with every recording
- A short summary
- What was discussed, what was agreed, what was promised. Half a minute to read instead of ten to listen.
- Tags and quality signals
- Topic, sentiment, objections, mentions of price or a competitor. The tags show what repeats week after week.
- A check against the script
- Did they greet, establish the need, name the next step. The same yardstick for everyone, independent of anyone's mood that day.
- Statistics in the database
- Duration, start time and call events land in the database. A report becomes a query rather than a manual log export.
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